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Ddavis1325's profile

Contributor

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1 Message

Wednesday, April 12th, 2017 1:29 PM

Cancel late payment arrangement

I talked to a service agent and agreed to pay my bill today using my att app and saved debit card ending in **. I made the payment in full but forgot that I had a late payment arrangement set up for April 14. It says it cannot be canceled and I do not want to pay it twice.

 

 

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Community Support

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231.5K Messages

7 years ago

Hello @Ddavis1325,

 

I’m very glad you’ve reached out looking for help with this!  Making sure you don’t have a duplicate payment is very important and It would be my pleasure to assist.  In order for me to remove this arrangement, I will need some details about your account.

 

I’m going to reach out to you via private message.  Please keep an eye on your Forum’s Inbox.  I look forward to working with you!

 

Good day!

 

Larry, AT&T Community Specialist

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