Contributor
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1 Message
Cancel late payment arrangement
I talked to a service agent and agreed to pay my bill today using my att app and saved debit card ending in **. I made the payment in full but forgot that I had a late payment arrangement set up for April 14. It says it cannot be canceled and I do not want to pay it twice.
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
ATTHelp
Community Support
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231.5K Messages
7 years ago
Hello @Ddavis1325,
I’m very glad you’ve reached out looking for help with this! Making sure you don’t have a duplicate payment is very important and It would be my pleasure to assist. In order for me to remove this arrangement, I will need some details about your account.
I’m going to reach out to you via private message. Please keep an eye on your Forum’s Inbox. I look forward to working with you!
Good day!
Larry, AT&T Community Specialist
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