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Can someone give me corporate email address?

Can someone give me corporate email address?

Can anyone give me an actual email address to email someone who might have some power to solve my serious issues?

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Message 1 of 51
Contributor

Re: Can someone give me corporate email address?

How do I file a complaint against att customer service? I called 611 this morning when they first opened at 8am talked to a lady who spoke broken English then asked to speak to a manager manager got on I told him 4 days before that I went online to fill out the att unlock device form got comformation number I explained it to the manager he heard me up until then then says I can barely hear you I will call you right back. 3 hours later  still no call back so I called 611 again the guy asked how long we been customer s I told him well over 10years he said he would connect me to.loyalty which he did but when she answered she didn't do nothing but pass me onto someone else I gave the lady my imei number for the 3rd time she says she had a " friend " in the unlock department who is sending the code to unlock my phone and said she would schedule a call back herself to make sure I got the code and to walk me through how to do it that's fine I said and hung up 3 hours later no email  no call back. We been customers for well over 10years its not like were going anywhere I have both calls recorded you can hear for yourself how do I file a complaint against att customer service?

Message 46 of 51
Contributor

Re: Can someone give me corporate email address?

The no call back is nothing new. I had 6 refurbished phones the last one burnt a hole in my case att did nothing and never called me back. I'm no longer with them you may be better of leaving as well. 
Message 47 of 51
Contributor

Re: Can someone give me corporate email address?

AT&T Headquarters

208 S. Akard Street

Dallas, TX 75202

 

This is the published address for AT&T's corporate office.  Hopefully, this will help people who have been posting here.  NOTE:  I do not work for AT&T or any other communications company.  (Now, just watch AT&T delete my post.)

Message 48 of 51
Contributor

Re: Can someone give me corporate email address?

Dear management at AT&T I am very disappointed signed up a couple months ago I was expecting to receive $100 gift card I did not I was told is expired I'm so waiting to hear back from AT&T customer service my email is J. [edited for privacy – please do not post personal information] At this time my phone lines are not working through AT&T and someone is coming out tomorrow but I would like somebody to get back to me about my $100 gift card I was supposed to get very disappointed

Message 49 of 51
Contributor

Re: Can someone give me corporate email address?

ATT will never give an email. Plus the office of President a joke also. Remedy: STOP using and paying them. They were once a good company. Now they rate with the bottom feeders
Verizon, Sprint, Cricket it's money they want. Customer service is just a sham. Just another company wasting your time and money. They profit from volume not service.

[Legal discussions are not permitted per the Guidelines.]

Message 50 of 51
Moderator

Re: Can someone give me corporate email address?

Due to the age of the OP, and because a solution has been posted here, this topic has been closed to new replies. If you wish to discuss a similar issue, then please post a new message on the board that best matches the subject that you wish to discuss. Thanks!

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too! Use the Kudos Button to offer a thumbs-up for good content.

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