04-22-2017 12:22 PM
Super confused! I just tried to upgrade to Iphone 7Plus, only because it states on the web site there is a 'Buy One, Give One' promotion. I've gone thru the ordering process 5 times, and the second phone is not free. I've read the terms and conditions, and it doesn't even reference the promo. Am I just reading it wrong? BOGO usually means if you buy one, you get one free?!? And what's up with the $25 per phone 'upgrade' fee? We have been waiting to update our 5S for a long time, and it's gotten to the point we don't have a choice (they are slow and the sound goes in and out). Can anyone advise as to what I'm missing with the promo??
Solved by: Go to Solution.
04-22-2017 12:33 PM
The current iPhone BOGO requires you have Directv service. If you qualify, you still have to buy both phones on a Next plan and stay on the Next plan for the entire period. The phone becomes "free" because you get a credit for each monthly payment. That's the way every BOGO offer has always worked.
04-22-2017 1:03 PM
Ok, thanks. Not that great of a deal then. Had Direct TV, and will never go back since it takes a week for a tech to come out if you lose your signal. (I live in Alaska) May be time to kick AT&T and go local. Thanks for the reply.
09-02-2017 12:16 PM
09-14-2018 11:32 AM
For any questions regarding our BOGO offers, we suggest visiting our BOGO support site! You can find all the latest offers, as well as recent offers. In addition, there is helpful support information.
Our most recent offer, just launching today 9/14/18, is a BOGO for iPhone!
Thanks so much!
Tim, AT&T Community Strategy
AT&T Customer Care
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