Contributor
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1 Message
Billing and payment plan
I have two issues
I have been a customer for many years as of May be the past four months so you will notice I am always paying you late like around the first of the month the reason being is my pay is now once a month and it's on the first of every month what can I do to change my due date so that you don't consider me late all the time and Keep adding late charges
Secondly I noticed all these deals from other carriers and I just seem to be paying so much for three phones where other carriers are offering unlimited talk data for like three phones or four phones for 200 a month and I'm paying 350
I have been a customer for many years as of May be the past four months so you will notice I am always paying you late like around the first of the month the reason being is my pay is now once a month and it's on the first of every month what can I do to change my due date so that you don't consider me late all the time and Keep adding late charges
Secondly I noticed all these deals from other carriers and I just seem to be paying so much for three phones where other carriers are offering unlimited talk data for like three phones or four phones for 200 a month and I'm paying 350
ATTHelp
Community Support
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231.4K Messages
7 years ago
Hi there @Jfra49!
I am glad to hear you are a longtime patron of our company! Thank you for reaching out to us on the Community Forums. I’ll be pleased to go over additional options for you.
It’s understandable when you want to keep your plan updated and maintained. To avoid late payment charges, you can always schedule payment arrangements anytime! To view more details, please click here. What’s also wonderful is you can always view your plan options online too. When you wish to compare and change plans, please click here.
In order to better assist you on your bill due date, I will need to access your account. Please expect a private message from me shortly. We will then continue from there!
I hope to hear from you soon.
Shenoah, AT&T Community Specialist
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