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Billing Issue


Billing Issue

I have had an ongoing billing issue since Oct 2016. ATT acknowledge what the issue is and that it is something they need to fix. However, every month since October, my issue has gone unresolved. This is beyond riduculous. My Cell phone, tablet and directv services has all been interupted at one time or other. I can not seem to get ATT to handle this situation. Can someone please provide me with feedback on how to get to management or a supervisor that can take care of this, or provide me with the name of an attorney so I can file suit against ATT. I have had it.

Message 1 of 3

Re: Billing Issue

Hello @Exodus101,


Having a problem with your bill is certainly not a good thing, especially to have one for so long! I apologize for any inconvenience this may have caused. I would also love to hear more about your concerns, so we can get them addressed.


I will be sending you a private message to your inbox, which you can view in the top right corner using the envelope icon. I hope to hear from you soon!


Thank you for reaching out! I hope you have a great rest of your day!


Brett, AT&T Community Specialist

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Message 2 of 3

Re: Billing Issue

I found your note in my spam, but, haven't found anything else. I am still having an issue. PLEASE HELP!!!

Message 3 of 3
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