Re: Billed twice for the same 2GB Mobile share plan
Hello there arupsam,
So to start information security is always important to all of us. The screenshot you have below does show your full name, physical address and AT&T Account number. AT&T's forum is open to the public so displaying this information so openly may not be as secure as discussing your bill directly with a chat/phone/or in store agent.
I can say however from viewing this bill that you have a first bill here, First bills very regularly display your month in advance charges + partial month charges + activation fee + tax. Your first bill started service on 4/15 so you had a partial month charge from 4/15 - 5/14, you also had your month in advance charges from 5/15 - 6/14 in the monthly charges section.
You can expect your next bill to be generally lower than the first bill since you would not see the activation fee or further partial month charges, just monthly charges + tax (unless you activate more lines, change your plan, or go over your plan for example).
First bills can be tough especially when you end up with a full bill of partial month charges, but you can be assured this is not your regular monthly rate and things will get better
Hope this helps
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.