Contributor
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1 Message
I’d like to request an extension on my past due amount on my bill.
I’d like to request an extension on my past due amount on my bill. I had an unexpected house expense arise.
Thank you.
Contributor
•
1 Message
I’d like to request an extension on my past due amount on my bill. I had an unexpected house expense arise.
Thank you.
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.7K Messages
5 years ago
ATT does not grant extensions once you are past due. You needed to set up a late payment arrangement online before you were past due. Just pay when you can but your service may be suspended at any time.
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Ray
New Member
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1 Message
3 years ago
Yes I need a extension till December 4 2020 that next time I get paid dnt want lose my phone for holiday so I can talk my family. I greatly appreciate
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formerlyknownas
ACE - Sage
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117K Messages
3 years ago
@Ray
Did you read the previous post? This is not customer service - this is a customer populated Community forum. You are Anonymous here, and no one here can make any changes to your account or arrange a late payment.
To arrange a late payment you must login to your online account yourself. Select billing and then select late payment arrangement. If you are already past your due date you can no longer arrange a late payment and will be subject to suspension if you don't pay in full.
🤦🏼♀️. ... You're Killing me Smalls
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Jakaylastout
New Member
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1 Message
1 year ago
I would like an extension in till January 27,2023 that’s when my next check come
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sandblaster
ACE - Expert
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64.7K Messages
1 year ago
@Jakaylastout Try reading the thread. To get an extension, you need to log into your account and set up a late payment arrangement before you are past due. Once past due, there are no extensions. It’s already the 25th, so unless your due date is today or tomorrow, it’s too late to setup a late payment arrangement.
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formerlyknownas
ACE - Sage
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117K Messages
1 year ago
I guess I can't make too much fun of ATT help for not reading. It's pervasive. 😑
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