- edited 05-04-2017 11:17 AM
I would like to know if i go for a BOGO deal and as part of this lets say i upgrade one device and get another phone as a brand new line. If and when i plan to pay off the phone that i have upgraded(not the free phone) or making payments for would my bill credit for the free phone stop?
Solved by: Go to Solution.
05-29-2019 6:58 AM
So just to clarify....if I paid off only my upgraded line device and leave the free line one alone, i will still receive the bogo credit on the new line right? Wanting to get my upgraded line unlocked for international travel but it says phone must be paid off so wanting to make sure if I pay off device it wont affect the bogo credit on the new line.
@Sessy1976 is incorrect.
You MAY pay off the "Buy one" line and have it unlocked. It will NOT affect the "Give one" credit on the other line provided that line remains on installments.
05-29-2019 7:23 AM
05-29-2019 7:34 AM
No you won’t. I paid the one line. Noticed I was getting billed for the free phone. ATT told me that because I paid off phone the free one was no longer free. What they want is for you to make payments for duration of plan. Personally thought was stupid. I had other issues and switched back to Sprint. Had 4 lines with ATT have 5 lines with Sprint with a way cheaper monthly payment
Well I did it and never got charged. BUT I made darn sure that the line I payed off was the Buy one line. I have done this 4 times and not had a problem it even says you can do it in the fine print.
Enjoy sprint I could not use their slow network in my area.
05-29-2019 7:59 AM
05-29-2019 12:37 PM
There was at least one BOGO early this year that clearly said both phones had to remain on installments.
It is always advised neither phone be paid off until credits start.
The best answer to get and keep credits is to READ and SAVE the deal as posted on the sales page.
AT&T is onky responsible to a point, keeping qualified is going to fall on the customer.