Arrange Late Payment

I am a loyal AT&T customer and am trying to setup a late payment arrangement for full payment on 06/03/2016 and unfortunately what is stated in this post is not my current experience.  Please contact me @ ***

 

[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

That should be noted that if you are not able to pay the full amount on the date that you thought you would be, that you will be disconnected and only heat from attt

@lbkingsboros

 

This is a customer forum.  Do not post your private information here.

 

 

My due date is 4th. I did change payment date on line app and I took new date as 8th. But I wasn't informed it would make it late. I want to understand if I am charged late fee or is 4 days late within except able range? The app didn't list actual due date so selected date I'd like and thought it would inform me if it would be late. It did not. I have 4 days before it's late I can try and make special arrangements if necessary but I prefer to pay my own bills and I don't want a late fee. Since it's late this was only way to talk to someone. I'd prefer emailing if it's late but that option isn't available. To me that's not customer service to force a customer to discuss this in a forum you might mention that an email option would be appreciated

Hello, I arrange late payments almost every month. I tried again for this month and recieved a message saying I am not eligible. Is there a limit on how many times you can arrange a late payment?

Yes..