03-31-2015 11:19 AM
My current Bill is due... Though, i somehow got backed up this month. I get paid on 4-10... Arranged Payment online with CC for 4-10-15 Payment. Will our phones be disconnected??
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- edited 08-17-2016 10:52 AM
As long as the payment arrangement is for the full balance and you make the payment as agreed, your service will not be interrupted.
For more information, please see our Payment Arrangements help article.
Important late payment arrangement details
I hope this helps!
Tim, AT&T Community Specialist
03-17-2016 6:42 AM
You need to make arrangements online by logging in to your account. Customer service cannot make arrangements for you and you MUST do so NOW. You cannot make late arrangements once you are overdue.
05-16-2016 7:23 PM
Is there anyway you could restore your service if is suspended besides paying your past due amount or who could I speak with? I get payed until 5/20/16
05-17-2016 11:02 AM
The only way to make late arrangements is online or on the My ATT app. The system is computerized and no exceptions are made to the system anymore.
Your service cannot be restored until your bill is paid.
- edited 05-23-2016 8:50 AM by Taylarie
May I please pay my ATT bill in full on June 3rd without service interupption?
Its been a unusal last few months.
Linda [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
- edited 05-23-2016 1:11 PM
05-23-2016 1:43 PM
ATT has computerized the late payment system because customers and support abused the system too often. No more sad stories or setting up after you are overdue or again and again.
Blame the bad apples.
05-23-2016 1:51 PM
I'm sorry but I have to disagree with your response. I made arrangements to pay the full amount plus and extra $25. I did this on the website. My phone was disconnected anyway. They were sending texts to the wrong number and the email said if I made arrangements there was no reason to call so I didn't. Apparantly my arrangement didn't go to through like I thought. I deleted the emails even the conf. # and I'm told that once I'm disconnected there is no way to turn back on without a payment. I am very very upset with AT&T. I should have never been disconnected to begin with. And If I had the money to pay it I would not have made the arrangement. They screwed up not me. Very very dissapointed.
- edited 05-31-2016 8:55 PM by Phil-101
I am a loyal AT&T customer and am trying to setup a late payment arrangement for full payment on 06/03/2016 and unfortunately what is stated in this post is not my current experience. Please contact me @ ***
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
05-31-2016 7:08 PM
05-31-2016 8:12 PM
This is a customer forum. Do not post your private information here.
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