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Access online acct to view final bill

I had 4 lines and a tablet with ATT. I got the tablet over 2 years ago. 2 of the lines were deactivated and the other two left on for 2 weeks. At the end of the 2 weeks, switched to T-Mobile, and deactivated the other 2 lines. Called ATT and closed the acct. When I try to log on to my ATT account to pay the final bill, it says account info can't be found. Why?

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MicCheck

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14.2K Messages

6 years ago

@cindyg1227 wrote:

I had 4 lines and a tablet with ATT. I got the tablet over 2 years ago. 2 of the lines were deactivated and the other two left on for 2 weeks. At the end of the 2 weeks, switched to T-Mobile, and deactivated the other 2 lines. Called ATT and closed the acct. When I try to log on to my ATT account to pay the final bill, it says account info can't be found. Why?

Because you closed the account. AT&T will mail the final bill.

You didn't specifically mention it, so make sure you disconnect the tablet if you no longer want AT&T service for it.

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