AT&T gave me the wrong order conformation number

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AT&T gave me the wrong order conformation number

Hello, I ordered a HTC desire 610 and a 25$ gophone card, and it sent me the receipt in an Email with a order number to track my shipment (it has been 48 hours) and then when I go to track that order number it says that my order has Been canceled, but here is the strange thing.. There are things on there that I didn't even buy, like an iPad mini SIM card and a bunch of other crap.. But I think I'm still getting that phone because it still took the 200$ off my credit card..? Please respond with some helpful answers!
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Community Manager

Re: AT&T gave me the wrong order conformation number

Hello, Biggie_Bee!

 

Thanks for posting. I'm sorry to hear you were given the incorrect confirmation number. We would be happy to look into this for you, so please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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