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Posted Feb 15, 2014
4:06:05 PM
AT&T charged me twice for a internet plan I recently purchased.
This is very frustrating. & it really isn't worth it I'm starting to believe. I recently purchased a internet plan with AT&T. The charged me once on the day I purchased it. Two days later I'm charged again the same amount. An inexcusable mistake on their behalf.
This is very frustrating. & it really isn't worth it I'm starting to believe. I recently purchased a internet plan with AT&T. The charged me once on the day I purchased it. Two days later I'm charged again the same amount. An inexcusable mistake on their behalf.
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Feb 16, 2014 10:44:43 AM
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Edited by wingrider01 on Feb 16, 2014 at 10:45:31 AM

williamsdonovan71 wrote:
I would say a regular contract service. It's a internet plan. I don't know what autofill service is. They charged me twice. Both the same price.

In a regualr contract price the first bill is for 2 months - the first month pro-rated for the number of days left in the billing cycle, the second month s for a full months service

 

 

http://www.att.com/esupport/article.jsp?sid=52744&title=Prorated+or+Partial+ChNew redesigned wireless billarges+on+your+Bill#fbid=A9JpmYZMRxv

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AT&T charged me twice for a internet plan I recently purchased.

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Feb 15, 2014 4:58:37 PM
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What kind of service do you have? prepaid, gophone? regular contract service?

 

Do you have autofill setup?

 

I'd have trouble seeing something like this happen with contract/billed service.

-Alex

What kind of service do you have? prepaid, gophone? regular contract service?

 

Do you have autofill setup?

 

I'd have trouble seeing something like this happen with contract/billed service.

-Alex

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: AT&T charged me twice for a internet plan I recently purchased.

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Feb 15, 2014 5:34:24 PM
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I would say a regular contract service. It's a internet plan. I don't know what autofill service is. They charged me twice. Both the same price.
I would say a regular contract service. It's a internet plan. I don't know what autofill service is. They charged me twice. Both the same price.

Re: AT&T charged me twice for a internet plan I recently purchased.

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Feb 16, 2014 10:44:43 AM
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Edited by wingrider01 on Feb 16, 2014 at 10:45:31 AM

williamsdonovan71 wrote:
I would say a regular contract service. It's a internet plan. I don't know what autofill service is. They charged me twice. Both the same price.

In a regualr contract price the first bill is for 2 months - the first month pro-rated for the number of days left in the billing cycle, the second month s for a full months service

 

 

http://www.att.com/esupport/article.jsp?sid=52744&title=Prorated+or+Partial+ChNew redesigned wireless billarges+on+your+Bill#fbid=A9JpmYZMRxv


williamsdonovan71 wrote:
I would say a regular contract service. It's a internet plan. I don't know what autofill service is. They charged me twice. Both the same price.

In a regualr contract price the first bill is for 2 months - the first month pro-rated for the number of days left in the billing cycle, the second month s for a full months service

 

 

http://www.att.com/esupport/article.jsp?sid=52744&title=Prorated+or+Partial+ChNew redesigned wireless billarges+on+your+Bill#fbid=A9JpmYZMRxv

Re: AT&T charged me twice for a internet plan I recently purchased.

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Mar 27, 2014 2:44:16 PM
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Great

Great

Re: AT&T charged me twice for a internet plan I recently purchased.

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Jun 10, 2016 2:04:50 AM
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I was charged twice for the same plan. $75. twice why?

I was charged twice for the same plan. $75. twice why?

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