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SLindsey1905's profile

Contributor

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1 Message

Monday, July 31st, 2017 8:47 PM

800 custmer number is the worst I have ever used

does at&t have a number you can call to discuss wireless service?   I called the number given and gave them my number and asked for sales and I was given U service and they could not look at my account and needed my number again...... ummmm.....

ACE - Expert

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14.2K Messages

7 years ago


@SLindsey1905 wrote:

does at&t have a number you can call to discuss wireless service?   I called the number given and gave them my number and asked for sales and I was given U service and they could not look at my account and needed my number again...... ummmm.....


Call 611 from your cell phone

Community Support

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231.3K Messages

7 years ago

Hi @SLindsey1905!


We regret you were transferred to the wrong department when you tried to contact us.  We would very much like to correct this experience and offer you some excellent customer service.


Yes, as @MicCheck indicated, dialing 611 from your phone is a great way to contact us.  You are also very welcome to direct message us here at @ATTHelp so we can look into your wireless needs personally.


We appreciate you reaching out to us here and look forward to hearing from you soon.  Thank you!


Heidi, AT&T Community Specialist

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