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Posted Mar 19, 2012
10:55:12 AM
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3rd Party Subscriptions & Purchase Blocker
Edited by jamileh on Apr 2, 2012 at 7:43:11 AM

Here are instructions on how to add a purchase block on your phone. This comes in handy when you get spam text messages for paid subscription services. You can enable this feature at no cost. 

 

NOTE - Smartphone users must contact AT&T Customer Service at 1-800-331-0500 or dial 611 from your mobile device, to add Parental controls.

 

Add Parental Controls for Non-smartphone Users

  1. Log in to Mobile Web from your child's device. For instructions on how to access Mobile Web, go to our Phone/DeviceLearning Center/Tutorials, select the manufacturer and model of your device, then review the Access Mobile Web and tutorial under Mobile Web.
  2. Go to My Account on the Mobile Web menu.
  3. Select Parental Controls.
  4. Select Purchase Blocker.

You can also manage Mobile Purchases and Downloads here: https://cingular-oac.qpass.com/oac/html/signin.do (This is a good way to double check to see if you're subscribed to anything)

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Here are instructions on how to add a purchase block on your phone. This comes in handy when you get spam text messages for paid subscription services. You can enable this feature at no cost. 

 

NOTE - Smartphone users must contact AT&T Customer Service at 1-800-331-0500 or dial 611 from your mobile device, to add Parental controls.

 

Add Parental Controls for Non-smartphone Users

  1. Log in to Mobile Web from your child's device. For instructions on how to access Mobile Web, go to our Phone/DeviceLearning Center/Tutorials, select the manufacturer and model of your device, then review the Access Mobile Web and tutorial under Mobile Web.
  2. Go to My Account on the Mobile Web menu.
  3. Select Parental Controls.
  4. Select Purchase Blocker.

You can also manage Mobile Purchases and Downloads here: https://cingular-oac.qpass.com/oac/html/signin.do (This is a good way to double check to see if you're subscribed to anything)

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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Aug 19, 2013 11:35:15 AM
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Purchase Blocker can now be added using myATT app. In app, go to "My Services", scroll down to "Smart Solutions" and select "Purchase Blocker", it's that easy.

 

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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3rd Party Subscriptions & Purchase Blocker

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Aug 19, 2013 11:35:15 AM
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Community Manager

Purchase Blocker can now be added using myATT app. In app, go to "My Services", scroll down to "Smart Solutions" and select "Purchase Blocker", it's that easy.

 

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Purchase Blocker can now be added using myATT app. In app, go to "My Services", scroll down to "Smart Solutions" and select "Purchase Blocker", it's that easy.

 

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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