Tutor
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3 Messages
where is that 100 promotional visa gift card? (the AT&T rep told me to expect it in June!)
Hello AT&T-
I signed up for post-paid wireless service on May 22nd, and I was told that I qualified for a $100 visa gift card, and that the card would be mailed to my home "in 3-4 weeks."
11 weeks later, I have not received this card.
Can you please help me resolve this?
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.3K Messages
6 years ago
Hello @rworman, we can definitely assist you with getting your gift card! We invite you to visit our Reward center, just click on the link provided. From there you will be prompted to enter in your account information in order to access your rewards. Thank you for reaching out to us.
Makaela, AT&T Community Specialist.
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rworman
Tutor
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3 Messages
6 years ago
"We're sorry, we can't find the information you provided. "
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rworman
Tutor
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3 Messages
6 years ago
Please continue to assist.
Thanks
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Blackgirl70
Contributor
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1 Message
6 years ago
For being a valued customer I have not received my rewards card this year. Please let me know what to do to receive it.
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ralanmartin
Teacher
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19 Messages
6 years ago
That doesn't work since AT&T prepaid never sent the letter to many of us. I've never received an email or a letter with the code. Since AT&T is not helping I'm going to go to the Federal Trade Commission (FTC) to file a complaint.
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ik6221994
Tutor
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6 Messages
5 years ago
Any luck? i have same issue, all calls to at&t are useless. They just don't care to help give what was promised . I am dropping my lines. F them.
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ralanmartin
Teacher
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19 Messages
5 years ago
Yes. I'm going to drop them too. They even have ANOTHER PROMOTION for a $50 Visa Card to add another line. Really? I wonder how many people will fall for that!
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pjs4all
Contributor
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1 Message
5 years ago
total scam. non english speaking operators NEVER sign you up for the reward. At&t .... stinks
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