want the new nexus 4.

I don't hate authorized resellers.  It's just that the services offered by them are not consistent, as seen on AT&T's website when you search for stores in your area.  That's why I recommend that a customer go to a corporate store when I don't know where they are located.  I don't know what the authorized resellers around that customer can and cannot do.

Personally for the authorized reseller that is closest to my job, I can never get service when I go there.  They never even acknowledge my presence when I walk in.  AT&T recently put a corporate store two blocks away from them, so I go there now.

So are you inferring that these places are the equivalant of used car salemen or something?

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@arandomperson7 wrote:

So are you inferring that these places are the equivalant of used car salemen or something?

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I'm not sure if you were responding to me, but if so no I wouldn't consider them to be equivalent to used car salesmen.  Used car salesmen at least acknowledge my presence and offer to sell me something.  What happens after that varies, but I have had good experiences and bad experiences at used car dealerships. 

I've never been offered assistance in the store that I was referring to to know what they would do.  The only other authorized reseller that I have visited was a Jungle Store(?); since they had a dog in there, I walked out one second after I walked in.  They didn't get a chance to prove themselves either way with me, but obviously they didn't want my business if they keep a dog in the store.