transfering billing responsibility questions

Contributor

transfering billing responsibility questions

My contract is up and I'm thinking about selling my grandfathered unlimited smart phone data plan on eBay. I'm wondering if anyone who has experience with this can tell me how the process works.

When I go to my account on AT&T, there's an option to transfer billing responsibility. There's a form to enter a name and email address. What is the next step after this? Do I have to call the winning bidder to give them any information or can it be done through email? Is it done through AT&T or by calling them directly? What information is required from both of us?

Is it expected that I pay the bill for the month before transferring the number? Do I have to send the winning bidder my SIM card? Are there fees for transferring the account on both sides? If so, how much?

Any info would be appreciated.

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ACE - Expert

Re: transfering billing responsibility questions

If you do a transfer of billing responsibility, the new person will have to chose from current plans. You CANNOT transfer grandfathered plans to another person.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 6
Contributor

Re: transfering billing responsibility questions

If this is the case, why are people selling grandfathered AT&T accounts with unlimited data on eBay for hundreds of dollars right now?

 

http://tinyurl.com/nfqt6pw

Message 3 of 6
ACE - Expert

Re: transfering billing responsibility questions

They can try and sell them but AT&T will not allow grandfathered plans to be transferred. to another account. You can check many of the postings here where it had been discussed at length.
The ONLY way it can be done is if it is done by someone at AT&T that can override the system but if it would get found out, someone would get fired.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 6
Employee

Re: transfering billing responsibility questions

I've seen a few select situations that have allowed for certain grandfathered features/services to be moved, but they are few and far between. As a general rule, it's not possible to be moved.

 

I suspect those people on ebay are setting themselves up for failure and hoping to pressure the rep into moving it. It's not the representative's call, so that's a moot point.

-Alex

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 6
ACE - Expert

Re: transfering billing responsibility questions


devoidzer0 wrote:

If this is the case, why are people selling grandfathered AT&T accounts with unlimited data on eBay for hundreds of dollars right now?

 

http://tinyurl.com/nfqt6pw


Two possible answers, either the sellers don't realize the ycan't transfer a grandfathered plan or they do and they are trying to scam somebody. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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