Contributor
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1 Message
suspicious text notification
I recieved a text notification on my wireless phone that was extremely suspicious.
Seemed to originate from foreign country. Looks like spam.
Who in ATT do I report this to ?
Contributor
•
1 Message
I recieved a text notification on my wireless phone that was extremely suspicious.
Seemed to originate from foreign country. Looks like spam.
Who in ATT do I report this to ?
Accepted Solution
Official Solution
ATTCommunityTeam
Moderator
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1.3K Messages
6 years ago
Thank you all for you helpful assistance, on this thread!
We wanted to point out that there have been some recent improvements to how you can report frauds and suspicious texts. You can learn more about reporting fraud at https://www.att.com/esupport/article.html#!/wireless/KM1212535.
Meanwhile, you can forward suspicious texts to us at 7726 (SPAM).
Thanks!
AT&T Community Team
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JessicaS
Mentor
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41 Messages
8 years ago
I recommend calling Customer Care. I wanted to see their policy or advice on this and found this link for you:
http://www.att.com/att/fraud/en/index.html
Under FAQ it says:
How do I handle general billing questions, such as, calls I don’t recognize, issues regarding rate plans, and so on?
Contact Customer Care at
800.331.0500.
Good luck and have a great day 🙂
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MicCheck
ACE - Expert
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14.2K Messages
8 years ago
Forward the text to mobilityabuse@att.com
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JessicaS
Mentor
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41 Messages
8 years ago
Is there a way to prevent this type of text from happening in the future, other than a third party blocking application?
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