Explore & discover

Helpful Links

suspicious text notification

Contributor

suspicious text notification

I recieved a text notification on my wireless phone that was extremely suspicious.

Seemed to originate from foreign country. Looks like spam.

Who in ATT do I report this to ?   

1,335 Views
Message 1 of 5
Mentor

Re: suspicious text notification

I recommend calling Customer Care. I wanted to see their policy or advice on this and found this link for you:

 

http://www.att.com/att/fraud/en/index.html

 

Under FAQ it says:

 

How do I handle general billing questions, such as, calls I don’t recognize, issues regarding rate plans, and so on?

Contact Customer Care at 800.331.0500.

 

Good luck and have a great day Smiley Happy

Message 2 of 5
Highlighted
ACE - Master

Re: suspicious text notification


@Jfrmnyc wrote:

I recieved a text notification on my wireless phone that was extremely suspicious.

Seemed to originate from foreign country. Looks like spam.

Who in ATT do I report this to ?   


Forward the text to mobilityabuse@att.com

 

 

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 5
Mentor

Re: suspicious text notification


@MicCheck wrote:

@Jfrmnyc wrote:

I recieved a text notification on my wireless phone that was extremely suspicious.

Seemed to originate from foreign country. Looks like spam.

Who in ATT do I report this to ?   


Forward the text to mobilityabuse@att.com

 

 


Is there a way to prevent this type of text from happening in the future, other than a third party blocking application?

Message 4 of 5
Solution
Accepted by Moderator (Moderator)
Accepted by ATTCommunityTeam
‎12-12-2017 10:03 AM

Re: suspicious text notification

Thank you all for you helpful assistance, on this thread!

 

We wanted to point out that there have been some recent improvements to how you can report frauds and suspicious texts. You can learn more about reporting fraud at https://www.att.com/esupport/article.html#!/wireless/KM1212535.

 

Meanwhile, you can forward suspicious texts to us at 7726 (SPAM).

 

Thanks!
AT&T Community Team

Message 5 of 5
Share this topic
Share this topic
Announcements

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support