Contributor
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2 Messages
suspended service, 'sim not provisioned'
The phone I bought from the AT&T store in the Ala Moana Mall in Honolulu, HI quit working. I tried calling AT&T but get no response. 'sim not provisioned' briefly flashes on the screen, then nothing. I tried calling 611 and got nothing.
I told the gentleman who set up the phone account, including a wifi hotspot device, that I don't text and he didn't have a problem with that. Unfortunately he didn't have the flip phone in stock and I had to go to the at&t store about a block down the mall. There I had to deal with a woman who got upset when I declined the $20 plastic cover. I wanted one like they had on display but apparently they're into the old 'bait and switch' scam. She tried to muscle the cover off for a while, then gave up and risked on of her precious fingernails.
When I got around to using the phone# 8086792943 while making a purchase, there was someone else named 'Lonnie' on the account. Perhaps this is part of my problem?
Thanks for your attention to this. I still use the number for ID purposes when asked by clerks while making purchases. I get by just fine using an email account for outgoing calls. As far as any past due fees, check the usage and see how much wifi hot spot device usage I got before it crashed.. I'll pay for that once I get an explanation how 'Lonnie' came with the account.
Dogpatch96820
Contributor
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2 Messages
7 years ago
a made a typo after risked, on should read one
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