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A68cutlass442's profile

Contributor

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1 Message

Friday, January 20th, 2017 12:49 AM

iPhone 6 rebate issue with AT&T's escalation department

Who knows how to reach the Office of the President or another office within AT&T wireless for a complaint to be filed that might get the attention for a resolution. I started a case on 1.6.17 and no resolution? This may not be the right place for this but not sure where else to go for this.

Community Support

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231.4K Messages

7 years ago

Hello @A68cutlass442!

 

We take these matters seriously and when it comes to your account we strive to resolve all issues. I will be delighted to further assist you in regards to your rebate inquiry.

 

Please send me a private message to @ATTMobilityCare including your full name, account number, phone number and a good time to contact you back at.

 

I look forward to speaking with you and hope you enjoy the rest of your weekend!

 

Shenoah, AT&T Community Specialist

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