Teacher
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5 Messages
how to get in contact with AT&T executive office
I need to know how to get in touch with AT&T corporate headquarters. If anybody knows how I can email them or actually have a phone conversation with somebody over there. After being a 14 year customer with AT&T, they have made false agreements with me on July 22 , And I need somebody at corporate headquarters to be aware of my entire situation. As my phone has been completely canceled, I just started a new business this year so financially things are quite tough right now. And the phone number associated with my business is the one that is now canceled! Can anybody please help me
kbrown146
Contributor
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1 Message
6 years ago
I feel your frustration. In all my years this is the worst service I have ever ever had. The local Bradenton Florida office has lied to me. I have had an issue since February 2018. It is now July 2018. No resolve. No return calls. They just don't seem to care.
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formerlyknownas
ACE - Sage
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117.1K Messages
6 years ago
@kbrown146
There are 3 AT&T stores in Bradenton. Only one is actually owned by AT&T.
file a BBB complaint. If your complaint is valid you may get some satisfaction. If not at least an explaination.
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Shanarella
Tutor
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4 Messages
6 years ago
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Gjavier
Contributor
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1 Message
6 years ago
LIES!!!!!!!! Att is so screwed up! Charging us over $2000 for changes we didn’t even make! 😡 I think we have talked to every person who works for them and have to explain each time what the —— problem is!!! This is the worst company I’ve had to deal with. I think they really want us to pay whatever they want to charge is. —that is give up! Once this is done I’m quitting them. People please don’t get service with them. You’ll be sorry!!
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MicCheck
ACE - Expert
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14.2K Messages
6 years ago
What are the charges for and why are you so sure they are not correct?
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marycope
Contributor
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2 Messages
6 years ago
I just had an issue with At&T as well. Similar issue. I switched companies to come to At&T after they hounded me via email to do so, I called placed my order, paid for the phones and have been patiently waiting. Everytime I check my order status it just says processing. So I started calling everyday and talking to customer service via chat. Everyday they said my phones were shipping. I printed out all the chat transcripts, long story short I talked to three, COUNT THREE different people this morning and the first rep kept asking me if I was the retailer? The second gentleman told me my order would ship next Monday, then finally I get someone else on the phone and she tells me they cancelled my order because they could not confirm my identity? Now mind you, they took my money, did a credit check, kept me waiting and now they can not confirm my identity? They had an email address, the same email address they used to hound me to switch as well as my current cell phone number. Why could someone not just send an email or a quick call, I would have been happy to fax anything over or went into a store instead of being lied to and led on. Now I have to go into a corporate store to prove my identity and then pay another amount for the phones even though they already got my money once they want me to pay again. I am so very frustrated!!!!!
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Shanarella
Tutor
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4 Messages
6 years ago
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Constructive
Former Employee
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32.9K Messages
6 years ago
What computerized response?
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SnakeT_02
Tutor
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5 Messages
6 years ago
Can anyone post that phone number that admin keeps deleting?
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Constructive
Former Employee
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32.9K Messages
6 years ago
no it will continuously be deleted
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