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Bradrobson76's profile

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Thursday, August 8th, 2019 6:49 AM

cancel my pre paid account - forget my number

My name is Brad Robson. I signed up for a pre account on my recent trip to nyc and selected auto pay. I signed up store location 362 Nnickerbocker Ave, Brooklyn, NYC. 

I’m back in Sydney now and I completely forgot to cancel my account. I need to cancel my account as it’s set to auto pay and Im still getting charged. I can’t remember the number attached to my account and I don’t have the sim.

Can someone please help?!

 

regards,

Brad

 

ACE - Sage

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117K Messages

5 years ago

If you don’t know the number, cancel the card used to pay.  Your number is the only way At&t can find your account.

 

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