can i cancel a line if its eligible for upgrade?

Highlighted
Contributor

can i cancel a line if its eligible for upgrade?

i have 2 phones on my account. one is eligible for upgrade but i dont want to since the person doesnt need it. is it possible to cancel it for no charge or what?

Message 1 of 3 (3,294 Views)
Master
Solution
Accepted by jamileh (Former Community Manager)
‎09-30-2015 1:39 AM

Re: can i cancel a line if its eligible for upgrade?

You need to make sure that the contract for that line has ended.  That date can be different than just being eligible for an upgrade.  Once your contract is up, you can cancel anytime after that date.

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 2 of 3 (3,292 Views)
Contributor

Re: can i cancel a line if its eligible for upgrade?

i will check that out. thanks. Smiley Happy

Message 3 of 3 (3,289 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.