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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

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How to return your trade-in to AT&T - Information and Help from the AT&T Community

Learn what you'll need to do to send your trade-in Returning your device just got a bit easier. Once you move your data from your old phone to your new one, you will use the box your new device came in to ship the trade-in. You'll pack it up, tape the box closed (included), and place the shippin

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Where is my rewards cards?

I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?

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Data Usage

Hi, I have 3 main questions I was wondering if you might have an answers to? 1) The time on the Data Usage listing on your AT&T website always shows the time being an hour after the text is received or sent. Is that because of different Time Zones? I live in AZ. 2) My Wife sent a ?TEST? text from he

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Problem viewing certain months usage details

Why is it I can't view my usage details for January and February's billing cycles of this year. I have no problem viewing current usage or any of last years usage details. Just January and February of this year. I have never been able to see January 2024 now its February 2024 to. Never had this issu

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Unlimited plans

Looking for an unlimited plan. I am currently a Boost customer

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What is AT&T doing to secure its servers????

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

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Help! I Transferred Billing Today, and Now Can't Find Plan I Signed Up For After Merge

Hello,Today, I went solo on my own phone plan after the primary transferred billing responsibility for my line. Soon after picking a plan, getting a PIN, etc., I got an email to complete by signing in. So far, so good. Then, it asked me to merge my old account. I didn't remember having an old accoun

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What are "add-0ns" for $50???

I am billed $5- for 'ad-ons' with no description.

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w2's

I need my W 2 forms

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