Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

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Where is my rewards cards?

I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?

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13

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How to return your trade-in to AT&T - Information and Help from the AT&T Community

Learn what you'll need to do to send your trade-in Returning your device just got a bit easier. Once you move your data from your old phone to your new one, you will use the box your new device came in to ship the trade-in. You'll pack it up, tape the box closed (included), and place the shippin

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Samsung 23 Plus Block #'s

I recently purchased the Samsung 23 plus. I have reported and blocked numbers and still getting text notifications from the block numbers. How can I stop getting notifications.

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New Iphone 13 not receiving calls from some contacts

New Iphone13 won't accept calls from some contacts. Goes straight to voicemail.  Never shows up in the missed call list.  Not on airplane mode, do not disturb or blocked

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Problem viewing certain months usage details

Why is it I can't view my usage details for January and February's billing cycles of this year. I have no problem viewing current usage or any of last years usage details. Just January and February of this year. I have never been able to see January 2024 now its February 2024 to. Never had this issu

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Unlimited plans

Looking for an unlimited plan. I am currently a Boost customer

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AT&T prepaid

I I was recently having an issue with an online payment to add data to my account. My mother is in a nursing home so we do FaceTime a lot with the grandkids. The representative I spoke with not only fixed the problem, she actually told me there was a new plan available  for the same money and

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GETTING DIVORCED AND NEED TO SEPARATE THE PHONES

My wife owns the ATT account and we are divorcing. What options do I have?

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116

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New customer

Unlimited plans. I'm currently a boost customer

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91

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Reg: My account and Pin

I am a AT&T carrier user I need to my account and pin. My phone number is (Edited to remove personal information)

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89

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Billing

Wanting to make payment arrangements to get my service turn back on

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Credit to be issued to account

My name is Steven (edited as per community guidelines).  Business phone number (edited as per community guidelines).  I will not give account number on this forum. We have been on the phone a total of 14 hours plus trying to get a credit resolved for a phone that was returned.  We have an email from

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