Tutor
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6 Messages
Why cant I split off my ex boyfriends account when I have a no contact protection order?
I have a no contact protection order on my ex boyfriend and I cant get my line seperate from his without him releasing the line. I'm so frustrated and have been on the phone so much already. Is there some way around this or do I just need to find a new phone provider?
sandblaster
ACE - Expert
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64.7K Messages
5 years ago
The account owner owns the number. Your no contact order is irrelevant. Only the account owner can release it, regardless of whether you stay on ATT or move to a different carrier. Your ex is responsible for all charges so it makes no sense why he wouldn’t release it but you will probably just have to get a new number.
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Gary L
ACE - Expert
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16.5K Messages
5 years ago
It's his account. Sorry. They aren't going to release it to anyone who doesn't have the login / password or account number / PIN.
As long as the phone works, you can still use it with AT&T but you'll need a new number if you set up a new account.
I'd assume that you filling out a ToBR request would count as contact (via a 3rd party) but I can't state that for sure.
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Jkmedeles
Tutor
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6 Messages
5 years ago
have gotten a no contact protection order.
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formerlyknownas
ACE - Sage
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117K Messages
5 years ago
If you have a legal order of protection against him, you can get your line separated. Talk to a domestic abuse counselor for help.
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formerlyknownas
ACE - Sage
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117K Messages
5 years ago
This may be a state by state law:
https://engage.att.com/missouri/blog/?PostId=3432
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Jkmedeles
Tutor
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6 Messages
5 years ago
helps me with everything with the domestic violence case Including helping
me with an attorney.
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Jkmedeles
Tutor
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6 Messages
5 years ago
thank you for your help.
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Gary L
ACE - Expert
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16.5K Messages
5 years ago
I understand that. Except now the issue is, that you do
wantneed to contact him to get this resolved.BUT I do NOT want to tell you to contact him, even via AT&T, on the off chance it may somehow nullify the "no contact" that you have already have (so he doesn't say, "she contacted me, so it seems that I should be able to contact her"). This is something YOU need to verify first.
I would ask your crisis advocate about this. This can't be the first time that it has come up.
But again, technically it is their number.
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formerlyknownas
ACE - Sage
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117K Messages
5 years ago
@Jkmedeles
It sounds like you have the right people to ask already. It doesn’t surprise me a judges order is required. Good luck, be safe.
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