What is City ID?

Scholar

What is City ID?

I just can't find a place to put this, but I figure the AT&T folks'll put it somewhere. After a call, City ID comes up. What is this?

Message 1 of 18 (71,932 Views)

Re: What is City ID?

Basically, City ID shows you what city and state a phone number is calling from, instead of just seeing the area code and wondering. It is a subscription service, so you may want to review your bill and make sure that you're not being billed for the service if you don't want to be. It is a neat little service, and relatively inexpensive, but I know it's not for everyone. On your bill, it will be located in a section about mobile purchases and downloads, if it's there. If you don't want it, you can remove it from your apps folder on the phone (this varies, depending on your device), or by dialing 611 from your phone and a representative should be able to help you too. Have a great day, hope this helps. Smiley Happy
Message 2 of 18 (71,889 Views)
Scholar

Re: What is City ID?

Displaying the city and state is usually worthless - as that's just where it was originally registered. Who's gonna pay for that. As Wikipedia says, you can force stop it, but what I start to do that, the phone says, "Forcing an application to stop can cause problems". Can it get any more vague than that? What problems? Is android just shooting in the dark here?

Message 3 of 18 (71,832 Views)
Tutor

Re: What is City ID?

It will not go away on my phone. I have an LG flip phone. When I open the app center, it goes to the website to download more junk, not manage what is already on the phone.  I do not have a data or text plan, nor do I want them. My phone is for voice calls ONLY. 

 

How do I get rid of this obnoxious "service" on my phone??

Message 4 of 18 (71,399 Views)
Highlighted
Contributor

Re: What is City ID?

Tried calling 611 - the rep could not help remove city id from our LG xpression.   They transferred us to an (att? specific) LG help desk who should know more about our phone.  He put us on hold for about 10 mins before we were transferred back to the incomming call tree, not talking to anyone but a machine as if we had just started our call.  We hung up at that point.

 

Very frustrating - very useless.  I just hope we were not charged time for that call.

 

We are trying to get comfortable with the features of a new phone.  There is enough stuff to learn about phone operation without having to be on alert for apps trying to sign us up for crap we don't need or want.

Message 5 of 18 (71,165 Views)
Contributor

Re: What is City ID?

[ Edited ]

This wasn't any help. I talked to both customer service and tech support, the last whom gave me a credit to compensate for accessing the web (required on my phone to manage apps) to remove the app. It was useless. I couldn't find any reference to City ID, much less how to remove it.

 

So why was this app installed on my new LG A340 in the first place? Why doesn't it pop up on my wife's identical phone purchased at the same time? Why does it start inconsistantly and randomly when I hang up from a call? And HOW DO I GET RID OF IT!!!??

 

AT&T and/or LG should never pre-install an app on new non-smart phones, even as a free trial, and especially something so aggravating and impossible to eliminate.

Message 6 of 18 (70,254 Views)
Expert
Solution
Accepted by ATTJulieCS (Community Support)
‎09-30-2015 1:39 AM

Re: What is City ID?

try the steps below to get it removed.

1. Open CityID
2. Click on "Subscription Status" then "Stop Free Trial"
3. Click Confirm
4. Click Remove Software
5. Click Confirm
6. Less Bloat on your phone

also it is a android app from Google play. https://play.google.com/store/apps/details?id=com.senthil.areacode&hl=en
Message 7 of 18 (70,222 Views)
Teacher

Re: What is City ID?

Thank you for posting these steps but unfortunaltely, I cannot seem to locate an icon of any sort for this APP. I only know that it is running because it welcomed me to a 10 day trial and shows in the list of all apps. The app notified me out of the blue one day after I received a phone call. No option to even try it.

 

When the City-ID screen appeared, the only option I was given was to click OK. Any suggestions from cancelling / removing this service from an HTC One?

Message 8 of 18 (60,252 Views)

Re: What is City ID?

I used to have City ID on my Samsung Solstice 2 and Samsung Evergreen phones.  I loved it.  City ID shows the city and state that you are calling to or you are receiving a call from.  However, it is not always accurate.  For example, when I had City ID on my my Solstice 2 and Evergreen, my mother would call me and it would read she was in a different city than where she really is.

Message 9 of 18 (59,906 Views)
Professor

Re: What is City ID?

[ Edited ]

gritts wrote:

Thank you for posting these steps but unfortunaltely, I cannot seem to locate an icon of any sort for this APP. I only know that it is running because it welcomed me to a 10 day trial and shows in the list of all apps. The app notified me out of the blue one day after I received a phone call. No option to even try it.

 

When the City-ID screen appeared, the only option I was given was to click OK. Any suggestions from cancelling / removing this service from an HTC One?


There's also the old trick that you learn in Windows 8 (sorry MSSmiley Indifferent) when it freezes.

Message 10 of 18 (59,899 Views)
Contributor

Re: What is City ID?

[ Edited ]

I was driving and did not touch my smartphone at all. All of a sudden, i noticed a screen popping up thanking me for purchasing City ID.  I did not even touch my phone. This is a total fraud. ATT is cahooting with these so-called 3rd party vendors to rip off subscribers without even first acquiring their consents. That is really too much. I called customer service to demand a refund and asked them to block all 3rd party push advertisements. But this not it..how can ATT even push something down mt throat without even first consulting me?

 

[Edited to comply with Guidelines]

Message 11 of 18 (54,435 Views)
Scholar

Re: What is City ID?

C ID is absolutely worthless. It's a piece of junk  and these foul entities that promote  are going to suffer severe retribution.

Message 12 of 18 (54,373 Views)
Scholar

Re: What is City ID?

[ Edited ]

LOL that's some funny right there!!

 

[word filter avoidance]

Message 13 of 18 (54,164 Views)
Contributor

Re: What is City ID?

CityID announces itself during calls or text messages via a popup advertisement that gives the user an option to either "download now" or "remind me later". The program only displays methods for extension and does not have an Opt Out option. For the Android operating system, users can force stop it from the Application Manager in the Settings menu. Other operating systems may have some control through the Media Center.

 

According to Cequint:

The way to disable City ID is to select “No” at the end of the free trial, which ends 10 days after you receive the initial free trial notification. If you select “Remind Me Later,” or press the Back or End key (or a similar action) the trial expired message will appear after each incoming call (up to 10 times), so please be sure to select “No” upon the first expiration message to disable City ID.

Message 14 of 18 (49,022 Views)
Contributor

Re: What is City ID?

going through my phone i found the "disable" through the apps of the settings. you can force stop it and disable it after.

Message 15 of 18 (49,019 Views)
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