Questions on if you are eligible for a warranty exchange? These links will give you the answers you are looking for!
Replacement Device Through AT&T Mobile Insurance
Exchange an accessory under warranty
Replace a broken phone (Article includes a link to the AT&T Troubleshoot and Resolve Tool)
Determine the model number of my wireless phone
Online warranty exchange for basic or quick messaging phones
For account specific help, please send a private message to ATTCustomerCare
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.
Go to Solution.
To learn more about other self-help options, please visit the AT&T Support Portal here.
Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.
This link will open a new window
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!