AT&T Community Forums

Want to split from family plan

I've been on my father's Family Plan since 2002. My parents are having trouble keeping up with bills so I want to cut my phone off their plan and merge it with my wife's AT&T account. Is this possible and how can I go about doing this?

Responses

Accepted Solution

Official Solution

Fl_retire

ACE - Professor

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3K Messages

7 years ago

@RyZakDVL. This is an article on how to transfer billing responsibility. Both parties have to complete the process.

https://www.att.com/tobr/tobrHomePage.rt

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Constructive

Former Employee

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32.9K Messages

7 years ago

If no money is owed on the phone its as simple as your wife and yourself going to an at&t store, tell them what you are doing, im assuming you want to keep the number, tell them you want to port the number over, also your parents can cancel your phone off their account with just a phone call or online.

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sandblaster

ACE - Expert

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64.7K Messages

7 years ago

@Constructive You can't "port" a number from one ATT account to another. You must go through the Transfer of Billing Responsibility process.

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Constructive

Former Employee

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32.9K Messages

7 years ago

@sandblasteryou sir are correct the Transfer of Billing Responsibility is what we did with my sons phone when we booted him off of our plan, the at&t store rep kept saying he was porting the number over to the new account which he was obviously incorrect. In either case its a very simple procedure granted everyone involved is standing in the store

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MicCheck

ACE - Expert

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14.2K Messages

7 years ago

@Constructive wrote:

@sandblasteryou sir are correct the Transfer of Billing Responsibility is what we did with my sons phone when we booted him off of our plan, the at&t store rep kept saying he was porting the number over to the new account which he was obviously incorrect. In either case its a very simple procedure granted everyone involved is standing in the store

You don't even need to stand in the store. Everything can be done online.

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Joshya18

Contributor

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2 Messages

6 years ago

I just got kicked out of the house and my mom has the phone plan set up with everyone under her. I was wondering if there was a way to leave her plan and make my own with out having to talk to her and everything .

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MicCheck

ACE - Expert

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14.2K Messages

6 years ago

@Joshya18 wrote:

I just got kicked out of the house and my mom has the phone plan set up with everyone under her. I was wondering if there was a way to leave her plan and make my own with out having to talk to her and everything .

Unfortunately, there isn't. She has to agree to release your line from your account and initiate the process online. If she doesn't cancel your service or blacklist your phone, you can stay on her plan as she's responsible for the billing. You might want to have a back up plan of a getting a prepaid phone and new phone number in case she does block you from using the old number/device.

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