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Want to remove ipad from plan


Want to remove ipad from plan

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I want to remove billing for data for ipad that  is one of 4 devices on acct

Do I suspend this device and that will remove monthly charge (unless reactivated?)?

Or do I need to do something else?

If I later reactivate ipad is there a costly reactivation fee??

Message 1 of 4
ACE - Expert
Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎06-25-2018 7:06 AM

Re: Want to remove ipad from plan

No, suspending it will not stop you from being billed. You need to call to cancel any line. Adding it back later would be the same as adding a new tablet. You would pay the appropriate activation fee.

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Message 2 of 4

Re: Want to remove ipad from plan

thank you

Message 3 of 4

Re: Want to remove ipad from plan

I called 800.331.0500 yesterday and because my ipad is not operable they told me to go to a specific ATT store.  At that store today they told me they are not a "corporate store" and I need to go to another store.  I want to cancel this account do to ipad being dead.  Can you help?

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