For the mom who gives us everything - Mother's Day gifts that connects us.
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Connected4Life's profile

Tutor

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10 Messages

Saturday, April 8th, 2017 6:11 PM

VISA Reward Racket

Purchased a S6. Promised a $200 reward card. It's been 3 mths and 7 phone calls. Promised the card was on the way. Still No card. Thinking of leaving ATT. They are now taking my 13 year commitment for granted.

Community Support

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231.4K Messages

7 years ago

Hello @Connected4Life,

 

I am very sorry to hear you have not yet received your reward card! I understand how upsetting this can be. It would be a pleasure to assist with getting everything straightened out for you.

 

In order to get to the bottom of this, I’ll be reaching out via private message to your Forum’s Inbox. I would just like to gather a few more details to see how we can resolve this. Please be the lookout for this, as it will be arriving shortly.

 

I look forward to hearing from you, and wish you a wonderful rest of your day!

 

Austin, AT&T Community Specialist

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