Professor
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1.9K Messages
Unable to switch data plans?
Hi guys!
I hope this is the correct forum to post about my little problem. Today I just received my iPhone 4 in the mail (not from AT&T, bought it from Amazon) and I switched my SIM card from my Inspire to the iPhone.
Now here comes the problem.. I currently have the DataPlus 200MB for 4G smartphones enabled. I have tried to make the correct adjustment of switching it to the DataPro 2GB for iPhone plan but I received an error that mentions that the data plans conflict and that the 200 MB plan for 4G smartphones is required and so it does not change.
Any ideas on what I can do to switch the plan?
Thanks!
-Evandela
I hope this is the correct forum to post about my little problem. Today I just received my iPhone 4 in the mail (not from AT&T, bought it from Amazon) and I switched my SIM card from my Inspire to the iPhone.
Now here comes the problem.. I currently have the DataPlus 200MB for 4G smartphones enabled. I have tried to make the correct adjustment of switching it to the DataPro 2GB for iPhone plan but I received an error that mentions that the data plans conflict and that the 200 MB plan for 4G smartphones is required and so it does not change.
Any ideas on what I can do to switch the plan?
Thanks!
-Evandela
~Sunshine :)
Accepted Solution
Official Solution
Stephono
Scholar
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94 Messages
13 years ago
yes call 611 from your mobile device or 800-331-0500 to get customer care, They will help you.!
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Rayosun
Professor
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1.9K Messages
13 years ago
Any ideas?
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Stephono
Scholar
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94 Messages
13 years ago
reason being is that your IMEI on the account is still htc inspire, care will need to change it to the iphone IMEI. also to change the data package from smartphone data to iphone data they are different
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Rayosun
Professor
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1.9K Messages
13 years ago
I did call Customer Care and they resolved the issue in no time at all 😄
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Wild Banchi
Master
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10.2K Messages
13 years ago
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Rayosun
Professor
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1.9K Messages
13 years ago
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Wild Banchi
Master
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10.2K Messages
13 years ago
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