Explorer
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24 Messages
Transfer of billing responsibility
I am wanting to know if Its possible to change my grandmothers account to my name? Or will I have to start a whole new account and new plan when I transfer to my name. I also have 2 NEXT on the account. How will that be affected?
Accepted Solution
Official Solution
ATTTimCS
Employee
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420 Messages
2 years ago
Hey there, we’re here to help shed some light on the Transfer of Billing Responsibility (ToBR) process!
The ToBR has to be initiated by the Original Account Owner. Learn more about the initiator's responsibilities. Before requesting the transfer of billing responsibility, please keep in mind that:
If you are accepting ownership of the account, you are the Receiving Account Owner. As the receiving account owner, your next up installments won't be affected. If the original account holder had next installments, AT&T NEXT balances may need to have been paid in full prior to requesting the ToBR, or transferred to an eligible receiving account holder. We suggesting learning more about the acceptor's responsibilities, which include agreeing to accept responsibility for wireless lines or other services. If the transfer is successful, the acceptor will be responsible for:
Please note, you may also see partial-month charges and credits on your first bill after the transfer is complete. We hope this was insightful, let us know if you have any additional questions.
Thank you for reaching out to the AT&T Community Forums!
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Accepted Solution
kdfederer
ACE - Expert
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13.1K Messages
7 years ago
Your grandmother would need to file the transfer of billing responsibility and you would have to accept. The NEXT plans should transfer over just fine. The only thing you would lose is your current calling/texting/data plan. You would have to choose from currently offered plans.
If you have poor credit or little credit history, a deposit may be required to put the plan in your name.
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Apsugirl26
Explorer
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24 Messages
7 years ago
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vernajay
Contributor
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1 Message
6 years ago
How do you transfer the responsiblity when the owner has died and the daughter, who is an authorized user, wants to take over the account in her name
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graeco
Scholar
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335 Messages
6 years ago
@vernajay,
just say that the accountholder is dead then they will transfer it to your own..
yes, everything depends on your credit history.
*att next
*deposit
call 8884444410 options 2 and 5
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lvhornbeck
Contributor
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1 Message
6 years ago
Im discontinuing services from my acct the number and she will be getting her own individual acct seperate from my cell phone plan which is [edited for privacy – please do not post personal information]
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Shoesshoesshoes
Contributor
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2 Messages
6 years ago
I am giving permission to release my sons phone
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Shoesshoesshoes
Contributor
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2 Messages
6 years ago
How do I do this
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