Transfer of billing responsibility

Hey there, we’re here to help shed some light on the Transfer of Billing Responsibility (ToBR) process!

The ToBR has to be initiated by the Original Account Owner. Learn more about the initiator's responsibilities. Before requesting the transfer of billing responsibility, please keep in mind that:

• The initiator must pay off any accessory installment plans associated with wireless lines you want to transfer. 
• The initiator may lose any voicemails associated with their wireless lines when the transfer is complete.
• If the transfer request is for non-wireless service, the receiving account owner of TV, internet, or home phone services must keep the services at the same service address.
• The receiving account owner must be at least 18 years old to accept billing responsibility for the service, except in Alabama (19 years old) and Puerto Rico (21 years old).
• Discounts and offers on the existing account will only apply to the new account if the receiving account owner is eligible for those discounts or offers.

If you are accepting ownership of the account, you are the Receiving Account Owner. As the receiving account owner, your next up installments won't be affected. If the original account holder had next installments, AT&T NEXT balances may need to have been paid in full prior to requesting the ToBR, or transferred to an eligible receiving account holder. We suggesting learning more about the acceptor's responsibilities, which include agreeing to accept responsibility for wireless lines or other services. If the transfer is successful, the acceptor will be responsible for:

• All applicable terms and conditions.
• Any bill payments.
• Any installment plans or add-ons associated with the new service.

Please note, you may also see partial-month charges and credits on your first bill after the transfer is complete. We hope this was insightful, let us know if you have any additional questions.

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