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Re: Installment payment

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Transfer Installment Payment To Another Line?

Am I able to transfer the installment payments of a device from one line to another on the same account?

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ACE - Expert
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Accepted by Nhanngo89
‎06-23-2017 5:46 PM

Re: Installment payment

@Nhanngo89 No.

 

You can physically move the phone to the other line, but not the payments.

 

 

 

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Message 2 of 9
Contributor

Re: Installment payment

Why is it not possible to associate a NEXT contract with a different number on the same account? This seems like a very easy thing to do to associate the contract with the other phone number.

Message 3 of 9
ACE - Expert

Re: Installment payment

@shanem412 Perhaps it is easy to do but that is not the point. ATT simply does not allow it. One reason is BOGO offers. If you could move the Next plan to another line, customers would open new lines to get free phones, then move the Next plan and cancel that new line.

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Message 4 of 9
Contributor

Re: Installment payment

That makes sense, thank you for the feedback. 

Message 5 of 9
Tutor
Solution
Accepted by Digital Assistant (Digital Assistant)
Accepted by ATTForumsBot
‎11-01-2019 3:10 PM

Re: Installment payment

If one line is eligible for upgrade, this is possible.

 

https://www.att.com/esupport/article.html#!/wireless/KM1129119

 

Transfer upgrade eligibility
 
Requirements for transferring upgrade eligibility
 
If a line on the account is eligible to upgrade, you may be able to transfer that upgrade to another line on the account. To transfer upgrade eligibility:
  • Contact us or go to an AT&T store to get started.
  • Only the account owner, Retail Authorized User, or authenticated caller can transfer an upgrade.
  • The transferring and receiving lines must be the same type of device like a phone for phone, tablet for tablet.
Swap installment plan or contract terms
When you transfer upgrade eligibility to another line, the transferring line assumes the installment plan or contract terms remaining on the receiving line.

For example, a mother is eligible for an upgrade but the daughter needs a new phone. Her daughter has six months remaining on an AT&T Next® installment plan.
  • The mother transfers her eligibility to her daughter’s line. She then acquires the remaining six months of the smartphone installment plan on her line.
  • The daughter can now upgrade to a new smartphone on a new AT&T Next or AT&T Next Every YearSM installment plan.
Transfer upgrade eligibility with an AT&T Next smartphone
If the transferring line that is eligible to upgrade has any AT&T Next smartphone installment plan payments, they’ll need to trade in a smartphone of the same make and model. The smartphone must be fully functional, and in good physical condition. Learn more about trade-in requirements.
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Message 6 of 9
Tutor

Re: Installment payment

That is exactly what happened to me and then account holder was allowed to release my number with exchanged installment plan to a new account with me as account holder.  I never agreed to it but they did it.

Message 7 of 9
Contributor

Re: Installment payment

I had a similar incident happened to me. I think any installment plans for a device should follow the device.

Message 8 of 9
Employee

Re: Installment payment

@PanicJames  so if you sold your phone online to a stranger your saying that stranger should be responsible for your next plan? because if it were this way people would be racking up some cash nonstop

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