Contributor
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1 Message
Text usage is not showing up on my bill
Since May 10, the text usage for the three phones on my plan does not show up. Any clue what the issue is? Thanks
Contributor
•
1 Message
Since May 10, the text usage for the three phones on my plan does not show up. Any clue what the issue is? Thanks
Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hi there @garisson
I’m sorry to hear that text messaging usage for your lines is not appearing. I’d be happy to help! We have seen this issue with other customers previously and it appears to be an issue on our side that we are currently working to resolve. We do not yet have an estimated resolution date for this issue.
I hope this helps!
Charise
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Trimguy511
Tutor
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2 Messages
6 years ago
I hope you get it solved soon, I rely on this info to keep my teenager safe
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