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callie.crk.kuczek's profile

Scholar

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154 Messages

Sunday, June 30th, 2013 1:53 PM

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Telephone number for warranty department?

Hello.  I have a Samsung Rugby 3 that sustained water damage and has to be replaced.  What is the telephone number I need to call in order to get a replacement device sent to me?

Accepted Solution

Official Solution

Expert

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20.5K Messages

11 years ago

Warranty is 1-800-801-1101 however, water damage is NOT covered under Warranty. If you have insurance on your device, you'd have to contact Asurion. I believe this is the number..Asurion at 888-562-8662.

Scholar

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154 Messages

11 years ago

Okay.  Thank you very much for the information. 

Expert

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20.5K Messages

11 years ago

You're welcome.

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