Hello. I am trying to see if I can switch my prepaid gophone phone number and balance to a postpaid account. My brother in law said that I can add a line to his account. So if I purchase a new iphone and open a new line on someone else's account, can the balance that I have accumulated on my prepaid account, be transferred into his postpaid account? Or would I lose that balance. I have $400 accumulated on that prepaid account and I would hate to lose it all. Thank you.
We can certainly transfer the balance of your GoPhone account to your brother-in-law’s account. Please keep in mind that there are no refunds of any unused prepaid airtime and we do not prorate charges for monthly service. Further details regarding converting to postpaid include:
Once converted to postpaid, usage and call history are lost and the self-service options only show usage for the new postpaid account.
Customers can keep their wireless number and device.
A $40 service change fee applies to change the account type from prepaid to postpaid. This charge will be added on the customer's first postpaid bill.
The customer must keep the same number if they want to transfer their remaining balance to their new postpaid account:
Any remaining balance on the prepaid account posts automatically within five minutes as a credit to the new postpaid account.
Any remaining unused refill cards are non-refundable.
Customers created with prepaid Auto Refill, who migrate to a postpaid account, have their Auto Refill automatically cancelled
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