06-22-2018 12:15 PM
This number 1-800-288-8000 called as ATT and when I answered it was a message operator saying my account was deactivated and I should press 1 for reactivation or 2 for customer assistance and as soon as I pressed 2 the call dropped. Called back and the number was unavailable. Is this a legit ATT call?
Solved by: Go to Solution.
06-22-2018 12:19 PM
No. ATT does not make calls like that. It was likely some sort of phishing call to get your personal info.
06-27-2018 6:22 PM
Got the same robo call on 6/27/2018 - -first asked for my ATT PIN then my SSN last four. Obviously a phishing exercise to get your ATT info. Unfortunately I do have ATT - best to 'block' this number in your iPhone , , so I won;t get calls from these bums again.
07-04-2018 3:04 PM
I just got the exact same call as well. Have you had any issues since the call? Did you wind up trying to get a rep on the phone and putting in your info?
07-25-2018 9:08 PM
I just received the same call, and i did punch in my 4 digit security code and last 4 of my ssn. I tried to call AT&T but they are closed. I will change my 4 digit passcode. Any thing else I should do?
08-12-2018 4:37 PM
Same thing just happened to me. I just pressed 1 and it went away, tried call and it said to check mailings they have sent me for updated phone number. Has anyone has any problems?
09-04-2018 2:42 PM
This just happened to me - i am the dumb one that gave a pin and my last four of social - now what
Call AT&T and change your PIN!
Won't hurt to change any PINs or passwords used to access your account online, either.
Visit these related resourcesView Call Protection Help!