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Suspicious call 1-800-288-8000

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Suspicious call 1-800-288-8000

This number 1-800-288-8000 called as ATT and when I answered it was a message operator saying my account was deactivated and I should press 1 for reactivation or 2 for customer assistance and as soon as I pressed 2 the call dropped. Called back and the number was unavailable. Is this a legit ATT call? 

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Message 1 of 11
ACE - Expert
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Accepted by ACE - Professor (ACE - Professor)
Accepted by adidaskid808
‎08-21-2018 9:40 AM

Re: Suspicious call 1-800-288-8000

No. ATT does not make calls like that. It was likely some sort of phishing call to get your personal info.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 11
Contributor

Re: Suspicious call 1-800-288-8000

I got the same call a few minutes ago. I don’t even have ATT. 

Message 3 of 11
Contributor

Re: Suspicious call 1-800-288-8000

Got the same robo call on 6/27/2018 - -first asked for my ATT PIN then my  SSN last four.  Obviously a phishing exercise to get your ATT info.  Unfortunately I do have ATT - best to 'block' this number in your iPhone , , so I won;t get calls from  these bums again.

Message 4 of 11
Contributor

Re: Suspicious call 1-800-288-8000

I just got the exact same call as well. Have you had any issues since the call? Did you wind up trying to get a rep on the phone and putting in your info?

Message 5 of 11
Contributor

Re: Suspicious call 1-800-288-8000

I just received the same call, and i did punch in my 4 digit security code and last 4 of my ssn. I tried to call AT&T but they are closed. I will change my 4 digit passcode. Any thing else I should do?

Message 6 of 11
Contributor

Re: Suspicious call 1-800-288-8000

Same thing just happened to me.  I just pressed 1 and it went away,  tried call and it said to check mailings they have sent me for updated phone number.  Has anyone has any problems?

Message 7 of 11
Contributor

Re: Suspicious call 1-800-288-8000

Robocall said they were from ATT and ask for my cell number for texting info to me.

Message 8 of 11
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ACE - Professor

Re: Suspicious call 1-800-288-8000

This is a Scam....
They do this to my Canadian cell number too !!!!
Just hang up !!!!

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 11
Contributor

Re: Suspicious call 1-800-288-8000

This just happened to me -   i am the dumb one that gave a pin and my last four of social - now what 

Message 10 of 11
ACE - Master

Re: Suspicious call 1-800-288-8000


@jtdavis73 wrote:

This just happened to me -   i am the dumb one that gave a pin and my last four of social - now what 


Call AT&T and change your PIN! 

 

Won't hurt to change any PINs or passwords used to access your account online, either. 

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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