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Suspicious Text Message from ATT&T

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Suspicious Text Message from ATT&T

At 4:57 AM This morning, I received two back-to-back suspicious looking texts from ATT&T: It came from the number 746 118-88. I removed the PIN but here is the message.

Why is this happening? I never initiated a PIN code request for login. 

 

AT&T Free Msg: Please use this single-use PIN to complete your AT&T Messages login. We'll never call you to ask for your PIN. If you didn't request a PIN, call 800.331.0500 ASAP.

 

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]

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Message 1 of 5
ACE - Expert
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Accepted by davidbk
‎12-03-2018 8:03 AM

Re: Suspicious Text Message from ATT&T

Someone is trying to login to messages.att.net on your account. You should call as suggested and change the password to your account.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 5
Contributor

Re: Suspicious Text Message from ATT&T

Thank you for your response. I have never used AT&T messages,  but I just tried to login and got the same message with the single-use PIN. However, when I used it to try and log-in, I got this message:

 

Hmmm, Something Went Wrong.

We are unable to setup AT&T Messages. Please come back to http://messages.att.net and try again later.

 

What exactly is messages.att.net and why would someone want to be hacking into it?

 

Message 3 of 5
ACE - Expert

Re: Suspicious Text Message from ATT&T

It is ATT’s cloud for text messages. Once setup, your text messages are automatically backed up and you can access them from other devices such as a computer.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 5
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Contributor

Re: Suspicious Text Message from ATT&T

The same thing is happening to me right now.  

 

"AT&T Free Msg: Please use this single-use PIN xxxxxx to complete your AT&T Messages login. We'll never call you to ask for your PIN. If you didn't request a PIN, call 800.331.0500 ASAP."

 

I received 5 messages (each with new pin to use) between 10:30 pm -11:04pm.  I called the number.  She said it was their system sending the messages to get people to use their application.  That doesn't make sense to me. I believe it is illegal for businesses to contact residential customers this way especially late at night and early in the morning. I think it's is more than 3 a month is considered harassment. I can't imagine they would set up a system to do that. At very disturbing disruptive hours.  It seems more likely to me that my soon to be ex-husband is trying to get into my messages.  I just can't see a business doing this.

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