- edited 05-19-2018 6:25 AM by Li-Silke
At 4:57 AM This morning, I received two back-to-back suspicious looking texts from ATT&T: It came from the number 746 118-88. I removed the PIN but here is the message.
Why is this happening? I never initiated a PIN code request for login.
AT&T Free Msg: Please use this single-use PIN to complete your AT&T Messages login. We'll never call you to ask for your PIN. If you didn't request a PIN, call 800.331.0500 ASAP.
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]
Solved by: Go to Solution.
05-19-2018 5:50 AM
Someone is trying to login to messages.att.net on your account. You should call as suggested and change the password to your account.
05-19-2018 6:22 AM
Thank you for your response. I have never used AT&T messages, but I just tried to login and got the same message with the single-use PIN. However, when I used it to try and log-in, I got this message:
Hmmm, Something Went Wrong.
We are unable to setup AT&T Messages. Please come back to http://messages.att.net and try again later.
What exactly is messages.att.net and why would someone want to be hacking into it?
05-19-2018 6:43 AM
It is ATT’s cloud for text messages. Once setup, your text messages are automatically backed up and you can access them from other devices such as a computer.
09-18-2018 9:49 PM
The same thing is happening to me right now.
"AT&T Free Msg: Please use this single-use PIN xxxxxx to complete your AT&T Messages login. We'll never call you to ask for your PIN. If you didn't request a PIN, call 800.331.0500 ASAP."
I received 5 messages (each with new pin to use) between 10:30 pm -11:04pm. I called the number. She said it was their system sending the messages to get people to use their application. That doesn't make sense to me. I believe it is illegal for businesses to contact residential customers this way especially late at night and early in the morning. I think it's is more than 3 a month is considered harassment. I can't imagine they would set up a system to do that. At very disturbing disruptive hours. It seems more likely to me that my soon to be ex-husband is trying to get into my messages. I just can't see a business doing this.