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My account was suspended and I cannot pay right now.  How long do I have before then close  my account down. Also will they alert me before they do it? 

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Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎03-16-2019 5:48 PM

Re: Suspension

Greetings @Orlandojr!


We would be more than happy to assist!


If an account has currently been suspended, a payment must be submitted in order for the account to be re-activated. Please know that a restoral fee would be included with the account.


If the account was cancelled for non-payment, you would have a certain time frame from the day of the cancellation to reactivate the service and to prevent your account and phone numbers from being recycled.


You can access our Restore Service for Suspended Account  for more information. And if you do require assistance, don't hesitate to reach back to us.


Have a great day!


Dwight, AT&T Community Specialist




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