If an account has currently been suspended, a payment must be submitted in order for the account to be re-activated. Please know that a restoral fee would be included with the account.
If the account was cancelled for non-payment, you would have a certain time frame from the day of the cancellation to reactivate the service and to prevent your account and phone numbers from being recycled.
My account was suspended an hour before I paid the past due balance, I followed the steps to reactivate it but it still hasn't restored yet. I plan on making the rest of the payment later in the week for this month but I need my service back ASAP. What should I do I can't call the 611 number and speak to a person, and the bot on the site here doesn't help either cause its the one that gave me the 611 number. Please help.
Hey there. I had mine suspended before and I had to come out my pocket. Can't do anything till u pay unfortunately. And there is a time limit I believe, don't know how long.. 60 maybe.. . Don't quote me though.. Lol