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Suspended service


Suspended service

Can you please help me my phone has been suspended, due to non payment. Can I please have an extension and service restore until this Friday.

Message 1 of 3
ACE - Expert
Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎05-07-2018 11:40 AM

Re: Suspended service

You should have made a payment arrangement BEFORE your bill was due and your account would not have been suspended. Once the account is suspended, the ONLY way to un-suspend, is to pay your past due amount in full. There is no way around it. The system will not let a representative over ride the suspension.

This is a user to user forum. I am a user, just like almost everyone else on the site.
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Message 2 of 3

Re: Suspended service

On August 16 I made aggrangments to pay my bill on 9/4/18 my conformation number is Z5YP50TF1RVTP9Y4 WHY ARE YOU SUPPENDING MY SERVICE

Message 3 of 3
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