Contributor
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2 Messages
Save Payment Methods
Why is it not possible to save payment methods on the website? I know it remembers the last method, but it should allow you to add different payment methods and name them. I split my bill every month and need to re-enter payment data every single month.
Very inconvenient for a very simple and common feature. The site used to have this feature but it has been taken away.
Accepted Solution
Official Solution
ATTJulieCS
Former Employee
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1.1K Messages
11 years ago
Thanks for your post dev20! Visit here for detailed instructions on saving your payment methods.
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ujmnz
Guru
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294 Messages
11 years ago
Hmm, that's strange. I've been able to add/delete/modify payment methods online for a long time. When I log in I click on make payment, then click on manage payment profiles and I can do all of what you are requesting.
I just logged in to check and I can still do this. Not sure why you're unable to do so Do you log in with an access id? or do you still log in with the old method of using your phone number? I only ask because I log in with an access id. Not sure that would make a difference though. Maybe someone else has some better info.
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dev20
Contributor
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2 Messages
11 years ago
This is only partially correct. You CANNOT save multiple payment methods without the Access ID. I was still logging in with my phone number and it always replaced my payments methods.
So for anyone having this issue you MUST create an Access ID and link it to your account. Thanks for you help.
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fineprint
Tutor
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1 Message
10 years ago
The Access ID isn't required, as I have two different payments saved under my cell number login but they DO have to be different types of payment methods, ie one checking and one credit/debit card. You can't have two different checking accounts saved as the last one used will replace the previous acct.
You may want to check your cookies/cache.
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