Contributor
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1 Message
Reporting Fraud
Trying to report fraudulent activity on my account. I received an email that someone ordered an iPhone X using my account. I called the ATT fraud department as soon as they opened this morning and have been on hold for 2 1/2 hours and counting...Seriously?! If you’re that busy, what does that say about your cyber security???
formerlyknownas
ACE - Sage
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117.2K Messages
6 years ago
Thee have been multiple reports in the past 2 days. Please send your information directly by clicking here @ATTDmitriyCM He is handling the fraud cases.
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Maybelle82
Contributor
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1 Message
5 years ago
My ex is trying to report this phone as stolen and it's not
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formerlyknownas
ACE - Sage
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117.2K Messages
5 years ago
This is a customer populated forum, not AT&T Support. If the account is in your exes name then as far as AT&T is concerned it is his phone.
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DAndrew
New Member
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1 Message
3 years ago
Receiving text messages multiple times a day from scammer using AT&T name
The phone numbers are different each time.
The following are 4 of them I have received 1-346-342-2476/1-213-304-2445/1-260-710-9096/1-832-244-5584.
Not sure what can be done, but i thought you should be informed
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ATTHelp
Community Support
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231.5K Messages
3 years ago
Hi @DAndrew! Let's look into the spam text messages you are receiving!
We appreciate you reaching out to us to let us know of the spam numbers sending you spam text messages. Report Unwanted Calls & Text Messages To AT&T on the page provided. Also, forward suspicious text messages to 7726 on your device free of charge. Learn more ways to report and protect yourself from texting scams on our Smishing And Other Texting Scams article.
If you haven't already, please download our AT&T Mobile Security & Call Protect App for additional protection. The apps secure and protect your device, scans your device for unsafe apps and notifies you of data breaches that could affect your security.
We hope this is helpful! Thank you for reaching out to the community!
Rhoda, AT&T Community Specialist
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