Contributor
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2 Messages
Refund question
Is a refund possible even if I have not used the plan? I canceled yesterday due to receiving a bill. I haven't even used a single minute, data, text, etc. So nothing been used for the whole month.
Contributor
•
2 Messages
Is a refund possible even if I have not used the plan? I canceled yesterday due to receiving a bill. I haven't even used a single minute, data, text, etc. So nothing been used for the whole month.
Accepted Solution
Official Solution
wingrider01
Expert
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12.2K Messages
11 years ago
you will get a bill, you had the service even if you did not use it, it will be for a full month;s service as final bills are not pro-rated
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wilcre
Expert
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13K Messages
11 years ago
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rusky
Contributor
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2 Messages
11 years ago
Thanks. I bought the phone at no commit price along with the plan online. Its been passed 14 days as I am keeping the phone and not the plan. So even though I did not used or activate the line that came with it, I still get billed for not even using a single call on it? I did call in yesterday to cancel the line which went fine but forgot to ask about the bill.
I would call CS but the wait is toooooo looong. I just want to know how adjustments work when the plan isn't used.
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